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Frequently asked questions

About Eco-Turf

Where should I put it?
How does it work?
How long does it last?
Do I need to cover the Eco-Turf when it's raining?
How to handle if my dog keeps digging the grass?
When do I know it's time to change the Eco-Turf?
Does the Eco-Turf have bugs?

Orders

Can I reserve items prior to payment?
What happens next after I have placed an order?

Payments

How can I pay?

Shipping

How long will it take to receive an item?
Can I book express shipment if I need my order to be delivered fast?

Returns

Can I return an item purchased?
I received a damaged item. What are the next steps?
  • Unanswered questions?

    For more information and requests, please get in touch via phone or e-mail
    as stated above.